Shipping Policy
Shipping
At The Collectors Cabinet, we’re passionate about protecting your collectibles and getting them to you quickly and securely. We partner with Australia Post to deliver your orders Australia-wide with care and reliability.
1. Order Processing Time
All orders are shipped within 24-48 hours of payment confirmation, Monday to Friday (excluding public holidays). Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Options
We offer the following Australia Post shipping methods:
Standard Green Letter Tracked Mailer
- Ideal for trading card singles.
- Each card is shipped in a penny sleeve, top loader, and team bag, then secured in a tracked green AusPost mailer.
- Includes tracking via Australia Post.
- Typically 2–6 business days, depending on location.
Boxed Tracked Shipping – Small & Large
- Multiple cards, boxed items, or high-value collectibles.
- Items are securely packed with bubble wrap and padding inside rigid cardboard boxes to ensure maximum protection during transit.
- Typically 2–6 business days, depending on location
Boxed Tracked Shipping – Express Post (Extra option at Checkout)
- Fast delivery.
- Same protective method as above.
- Sent with priority delivery.
- 1–3 business days (depending on location).
3. Shipping Costs
Shipping is a flat rate of $10.95 for all orders. Orders over $200 we offer free shipping! If you would like Express post that option is available to you in the Checkout for an extra cost.
4. Tracking & Notifications
Once your order has been dispatched, you will receive an email confirmation with your tracking number. You can track your parcel through the Australia Post website or app.
5. Delivery Issues & Delays
While we strive to meet all delivery timeframes, delays can occasionally occur due to factors outside our control (e.g. weather, postal network delays, etc.). If you experience any issues with your delivery, please contact us and we’ll assist in resolving it.
6. Shipping Locations
We currently ship to all addresses within Australia. If you’re outside of Australia and interested in purchasing, please contact us to discuss potential options.
7. Packaging Standards
We take pride in ensuring your collectibles arrive in excellent condition. All items are packaged with care using protective materials suited to the item type.
8. Shipping Insurance
All our orders are shipped with Aus post and have insurance up to $100, if you wish to add insurance to your shipped orders please contact us to arrange this prior to processing your order.
9. Contact Us
If you have any questions about your order or need help with a shipment, please reach out to: